Quality Policy

GO FORWAD PEST CONTROL promised to provide cost-effective services with the highest standard of quality to meet our customers’ pest control needs.

In achieving this, we commit ourselves to the following management principles and behaviors:

1. The management aims to maintain the highest standard of service by being involved in the assessment of all customers on a regular basis.
2. Compliance to all applicable statutory and regulatory requirements, and satisfy the needs and expectations of relevant interested parties.
3. Provide and develop staff competencies, creativity, empowerment and professionalism through appropriate development programs in a wide variety of pest control activities.
4. Demonstrate quality and efficient service to our customers for their satisfaction and value for their money.
5. We continue to strive to guarantee job satisfaction because we care about our clients as the most important person in our company.
6. Drive continual improvement of our Quality Management System and innovation based upon efficient business processes, well-defined measurements and best practices.